Support for every part of your journey.

Contact SmartDash Support about the customer, courier or merchant experience. Use the secure request form to explain an issue and verify your email before submitting it.

Open the support form Request account deletion

Orders and deliveries

Include your order reference and a clear description when reporting missing items, delivery issues, returns or an order concern.

Payments and payouts

Ask about payment status, refunds, merchant payouts or courier earnings. Do not include your card PIN, Mobile Money PIN, password or verification codes.

Accounts and technical help

Get help with sign-in, onboarding, verification, store menus and app or website problems.

Contact SmartDash

Email support@smartlogictechs.com, call +233 31 229 6430 or use WhatsApp +233 506439880. For account-specific requests, ownership verification may be required.